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The mythical telephone Customer Service Guarantee

If you have had problems with your telephone service provider recently, you may have some vague inkling that phone companies have some sort of obligation to provide a working phone line.  You might be sure you recall the Government telling us that they were forcing the telephone companies improve their service standards.  Indeed, former Telecommunications […]

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The passing of BCK

On “Black Friday”, 13th May, 2016, the Townsville legal firm Bolton Cleary & Kern announced that it is closing its doors after 80 years of continuous trading.  I joined BCK in 2000 when our family moved to Townsville to be closer to my wife’s family. I spent 11 of the 14 years I was there, […]

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